Customer service was great. Ethan was polite and respectful. Dealership was clean and offered snacks.
Jacob was great, very informative and helpful. It was a great experience with coastal Kia!
The Buying experience went well. Our salesman, Raphael explained everything and made us feel comfortable with our selection. All personnel in the process are professional and good to deal with. I would recommend Coastal Kia to anyone looking for a new car.
I was very pleased with my car purchase. I would highly recommend Coastal Kia. Steve Kramer was a great salesman.
They are wonderful to work with, both buying the car and the service department experience.
I would highly recommend Coastal KIA and sales person, Nicole Harris. My experience was exceptional.
They were very professional and polite! They answered all questions so I could understand everything they were talking about.
I had no desire to buy a car that day. I was just looking. Ethan was pleasant and knowledgeable, answered all of our questions. I would 100% recommend coastal Kia and definitely Ethan.
They are pleasant and very polite. The dealership is clean. I enjoyed having the car transport available.
Travis was awesome, He was patient and very assuring. He was going to make sure everything worked out and that I was satisfied. I would recommend his service to anyone!
Most painless car buying experience I could imagine. We are super happy with our car and Jan was so friendly, helpful, and responsive!
They were very professional and polite! They answered all questions so I could understand everything they were talking about.
Jan was great and was very professional. The entire experience at Cosdtal Kia went above and beyond our expectations.
Great people to deal with fair and honesty. Sales folks were knowledgeable and not high pressure. Great experience!
Great, friendly, knowledgeable staff. Made the transaction as pleasant as possible! Would definitely recommend Ramos and the dealer ship!
Every one including Kelvin and Aiden who helped me with nausea and throwing up just before a test drive. It was a good experience all in all. Kelvin you saved me.I wasn't planning on getting a car. But I am happy we did. Then the service department let us know that to replace the part or parts it could have been 3 to 4 k Instead we ended up with a brand new car. So thank you!!
Great overall experience, never felt pressure and straightforward. I would recommend them. Fifteen word minimum on this review is a bit much
It was a great experience overall. Adrian was great to work with and made the transaction smooth.
The only area that needs more attention and time during sales process is more effort explaining all of the technology in the SORENTO. Having to go through the manual is really time consuming.
Our experience was great all the salesman were excellent. The whole process was quick and everyone went out of there way to help
I love my kia and the service from u guys is awesome I personally have no complaints
I had no desire to buy a car that day. I was just looking. Ethan was pleasant and knowledgeable, answered all of our questions. I would 100% recommend coastal Kia and definitely Ethan.
Great overall experience, never felt pressure and straightforward. I would recommend them. Fifteen word minimum on this review is a bit much
Everything was good it was comfortable friendly the service was good the staff was amazing
Amos was very nice and helpful and so was patient and so was everyone else there.
I had a great experience with Jacob and everything went smoothly until I spoke to Nick about the car warranty. He was very rude and couldn’t get straight to the point. Everything was great besides that!
Jacob was great, very informative and helpful. It was a great experience with coastal Kia!
Jacob was awesome. Extremely respectful, informative, and overall had great attitude. We didn’t really need to ask a lot of questions because he addressed everything naturally. Great guy!
We did not visit the dealership since we bought our KIA off of their online site. This guy Jacob turned this deal out in a matter of hours because I told him exactly what we wanted and he delivered exactly what we wanted. I spent a couple of hours on the website putting together the Kia that we wanted and before you knew it, Jacob was putting it all together at the dealership. The phone deal was done, and Jacob drove the car from Coastal to our home in Calabash. We were driving the Sportage around the neighborhood that evening. Thanks Jacob and thanks Coastal Kia.
everyone was professional, courteous and interested in finding the right vehicle for me I appreciated the selection and test driving.
They are pleasant and very polite. The dealership is clean. I enjoyed having the car transport available.
Travis was awesome, He was patient and very assuring. He was going to make sure everything worked out and that I was satisfied. I would recommend his service to anyone!
Travis was awesome. Very informative and easy to talk to.. Made sure he understood what I was looking for...
The dealership was friendly to work, ensuring we had a good experience with low pressure during the sales process. Travis kept me well informed during as my car was transported from the factory.
Buying the Kia K4 was an easy process. Sales staff was very helpful during the purchsse.
I love my kia and the service from u guys is awesome I personally have no complaints
Is really good deal price and good car and then great service for me. Everytime great.
Everyone is very attentive and friendly. We had a good experience working with Chad with the purchase of our used Kia Seltos.
Excellent experience with both the sales and service department. Chad was very easy to work with.
Chad Duke was excellent, very knowledgeable , personable and no pressure to buy. He followed up with phone calls the next two days.
I had no desire to buy a car that day. I was just looking. Ethan was pleasant and knowledgeable, answered all of our questions. I would 100% recommend coastal Kia and definitely Ethan.
The Buying experience went well. Our salesman, Raphael explained everything and made us feel comfortable with our selection. All personnel in the process are professional and good to deal with. I would recommend Coastal Kia to anyone looking for a new car.
My experience with Rafael was great! He answered all of my questions & got me into something that I really loved.
Raphael's service was excellent. Problem came with initial contact after Raphael. Too aggressive and we were totally turned off by his approach. We were impressed by the product, so returned and were redirected to another manager. This transaction was more respectful and professional. The final sales negotiations were seamless and we appreciated the professionalism of the financial staff we worked with. Satisfied with the product so far.
They were courteous and quick with the process. Rafaelwas so professionalthrough out the entire process. Highly recommend him.
Recently purchased a 2023 Kia Sorento from Coastal Kia and had a great experience with this dealer.
The team was super friendly. However, the did not fix the issue I had come in for regarding the rubbing of the windshield wiper. I didn't realize it was not corrected until after I had left the property.
I got a call from Steve and talking very unprofessional and disrespectful and rude to me from the beginning of the phone call. Talk about my review was bull crap and what was my problem and said dude you must have a mental Problem if he told me my Kia Seltos would have a sunroof but he did say it ! Vocal promise is all he practiced! You must have the mental problem ! All social media public platforms will see you can not call someone from your business make false and fake accusations of a mental capacity! The Owner should terminate your position! Kindness is always free and God sees Everything! Amen!
I had an excellent experience at Coastal Kia, and Steve Kramer made the entire process easy and enjoyable. Steve was professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I found the right vehicle for my needs. His honesty, patience, and friendly attitude really stood out. It's clear that Steve genuinely cares about his customers and wants them to have a great experience from start to finish. I highly recommend asking for Steve Kramer if you're shopping at Coastal Kia. Thank you, Steve, for making my car-buying experience such a positive one!
I was very pleased with my car purchase. I would highly recommend Coastal Kia. Steve Kramer was a great salesman.
Knowledgeable, responsive, friendly. Staff was quickly responsive to a problem with our payment and kept us aprised as to when the car we ordered would arrive.
Everything was good it was comfortable friendly the service was good the staff was amazing
Very help full and patient. Worked with me through the whole process Thank you for everything. I love yhe car!
Great service and the you feel welcome. When I bought my car we did not feel pressured. Ther service technicians are great and continue to get my vehicles service here.
Won’t let you leave unless you buy a car. Too far away fir me
Customer service was great. Ethan was polite and respectful. Dealership was clean and offered snacks.
I had no desire to buy a car that day. I was just looking. Ethan was pleasant and knowledgeable, answered all of our questions. I would 100% recommend coastal Kia and definitely Ethan.
I was very overwhelmed to purchase a new vehicle as it had been over 10 years since I visited a dealership. Amos made the experience feel easy and comfortable. I appreciate that the team at Coastal Kia is still checking in on me and new vehicle weeks after my purchase!
Amos was very nice and helpful and so was patient and so was everyone else there.
Great experience buying my used car! Amos was helpful, friendly, and made the process easy. I'm very happy with my purchase and would recommend both Amos and the dealership.
They are pleasant and very polite. The dealership is clean. I enjoyed having the car transport available.
Super easy process & Tacoma was extremely helpful! He helped me get the exact car I wanted at a price I could afford.
I would highly recommend Coastal KIA and sales person, Nicole Harris. My experience was exceptional.
The team at Coastal Kia would like to welcome you to our dealership in Wilmington, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Disclaimer:
Price excludes government fees (taxes, title, registration). Please contact dealer for additional details. We attempt to update this inventory regularly; however, there can be a lag time between the sale of a vehicle and the updating of inventory. Please contact us to verify availability. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (910) 798-4726 or by visiting us at the dealership.
Price excludes government fees (taxes, title, registration). Please contact dealer for additional details.
† Based on 2020 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.