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Disclaimer:

Price excludes dealer fee of $659, tax, tag, title, and electronic filing fee. A copy of the advertisement must be presented at time of purchase to receive any special or advertised price. Prior sales are excluded. We attempt to update this inventory regularly; however, there can be a lag time between the sale of a vehicle and the updating of inventory. Please contact us to verify availability. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (844) 271-4027 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.


Basic Info

Body:
4dr Car
Mileage:
46,351
HWY:
34 MPG
City:
22 MPG
Exterior:
Oxford White
Interior:
Dune
Engine:
Regular Unleaded I-4 2.5 L/152
Trans:
6-Speed Automatic w/OD

Description

Shop in store or on-line. We can bring the vehicle to you! Our vehicles and facility are sanitized per CDC guidelines for your safety. Local Trade, Bluetooth, Backup Camera, Alloy wheels, AM/FM radio: SiriusXM, Fully automatic headlights, Heated door mirrors, Power passenger seat, Remote keyless entry, Steering wheel mounted audio controls. Odometer is 32248 miles below market average! 22/34 City/Highway MPG 2016 Ford Fusion SE White FWD 6-Speed Automatic 2.5L iVCTAwards:* 2016 KBB.com 10 Best Sedans Under $25,000 * 2016 KBB.com Brand Image Awards

Vehicle Details

  • 2 LCD Monitors In The Front
  • 2 Seatback Storage Pockets
  • 3 12V DC Power Outlets
  • 60-40 Folding Bench Front Facing Fold Forward Seatback Cloth Rear Seat
  • Air Filtration
  • Analog Display
  • Cargo Space Lights
  • Carpet Floor Trim and Carpet Trunk Lid/Rear Cargo Door Trim
  • Cloth Door Trim Insert
  • Cloth Front Bucket Seats -inc: 10-way power driver seat w/2-way power lumbar (fore/aft, up/down, recline), memory, 6-way power passenger seat (fore/aft, up/down w/recline) and 4-way front seat head restraints
  • Compass
  • Cruise Control w/Steering Wheel Controls
  • Day-Night Rearview Mirror
  • Delayed Accessory Power
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination
  • Driver Foot Rest
  • Driver Seat
  • Fade-To-Off Interior Lighting
  • FOB Controls -inc: Cargo Access and Windows
  • Front And Rear Map Lights
  • Front Center Armrest and Rear Center Armrest
  • Front Cupholder
  • Full Carpet Floor Covering -inc: Carpet Front And Rear Floor Mats
  • Full Cloth Headliner
  • Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage and 3 12V DC Power Outlets
  • Gauges -inc: Speedometer, Odometer, Engine Coolant Temp, Tachometer, Trip Odometer and Trip Computer
  • HVAC -inc: Underseat Ducts and Console Ducts
  • Illuminated Locking Glove Box
  • Instrument Panel Bin, Driver / Passenger And Rear Door Bins
  • Integrated Roof Antenna
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look/Piano Black Console Insert and Chrome Interior Accents
  • Keypad
  • Manual Air Conditioning
  • Manual Tilt/Telescoping Steering Column
  • Manual w/Tilt Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Metal-Look Gear Shifter Material
  • Outside Temp Gauge
  • Passenger Seat
  • Perimeter Alarm
  • Power 1st Row Windows w/Front And Rear 1-Touch Up/Down
  • Power Door Locks w/Autolock Feature
  • Power Fuel Flap Locking Type
  • Power Rear Windows
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Radio Data System
  • Radio: AM/FM Stereo/MP3/Single-CD -inc: 6 speakers, auxiliary input jack and USB
  • Rear Cupholder
  • Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
  • Remote Releases -Inc: Power Cargo Access
  • Seats w/Cloth Back Material
  • Securilock Anti-Theft Ignition (pats) Engine Immobilizer
  • Selective Service Internet Access
  • SIRIUSXM Radio (subscription required)
  • SYNC Communications & Entertainment System -inc: MyFord, 911 Assist, vehicle health reports (VHR), NOTE: SYNC Services available for a $60 annual subscription fee
  • Systems Monitor
  • Trip Computer
  • Body-Colored Door Handles
  • Body-Colored Front Bumper
  • Body-Colored Power Heated Side Mirrors w/Convex Spotter, Manual Folding and Turn Signal Indicator
  • Body-Colored Rear Bumper
  • Chrome Grille
  • Chrome Side Windows Trim
  • Clearcoat Paint
  • Compact Spare Tire Mounted Inside Under Cargo
  • Fixed Rear Window w/Defroster
  • Fully Automatic Projector Beam Halogen Daytime Running Headlamps w/Delay-Off
  • Fully Galvanized Steel Panels
  • LED Brakelights
  • Light Tinted Glass
  • Perimeter/Approach Lights
  • Speed Sensitive Variable Intermittent Wipers
  • Steel Spare Wheel
  • Tires: P235/50R17 BSW All Season
  • Trunk Rear Cargo Access
  • Wheels w/Painted Accents
  • Wheels: 17 Painted Aluminum
  • 16.5 Gal. Fuel Tank
  • 3.07 Axle Ratio
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake
  • 500CCA Maintenance-Free Battery w/Run Down Protection
  • Brake Actuated Limited Slip Differential
  • Electric Power-Assist Speed-Sensing Steering
  • Engine: 2.5L iVCT
  • Front And Rear Anti-Roll Bars
  • Front-Wheel Drive
  • Gas-Pressurized Shock Absorbers
  • Multi-Link Rear Suspension w/Coil Springs
  • Single Stainless Steel Exhaust w/Chrome Tailpipe Finisher
  • Strut Front Suspension w/Coil Springs
  • Transmission w/Driver Selectable Mode
  • Transmission: 6 Speed Automatic w/SelectShift
  • 911 Assist Emergency Sos
  • ABS And Driveline Traction Control
  • AdvanceTrac Electronic Stability Control (ESC)
  • Airbag Occupancy Sensor
  • Back-Up Camera
  • Curtain 1st And 2nd Row Airbags
  • Driver And Passenger Knee Airbag
  • Dual Stage Driver And Passenger Front Airbags
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Low Tire Pressure Warning
  • Mykey System -inc: Top Speed Limiter, Audio Volume Limiter, Early Low Fuel Warning, Programmable Sound Chimes and Beltminder w/Audio Mute
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Rear Child Safety Locks
  • Side Impact Beams
  • Back-Up Camera
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look/Piano Black Console Insert and Chrome Interior Accents
  • Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
  • Cloth Front Bucket Seats -inc: 10-way power driver seat w/2-way power lumbar (fore/aft, up/down, recline), memory, 6-way power passenger seat (fore/aft, up/down w/recline) and 4-way front seat head restraints
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • DUNE CLOTH FRONT BUCKET SEATS -inc: 10-way power driver seat w/2-way power lumbar (fore/aft up/down recline) memory 6-way power passenger seat (fore/aft up/down w/recline) and 4-way front seat head restraints
  • ENGINE: 2.5L IVCT (STD)
  • EQUIPMENT GROUP 200A
  • OXFORD WHITE
  • Body-Colored Power Heated Side Mirrors w/Convex Spotter Manual Folding and Turn Signal Indicator
  • 4-Wheel Disc Brakes w/4-Wheel ABS Front Vented Discs Brake Assist Hill Hold Control and Electric Parking Brake
  • Low Tire Pressure Warning
  • Back-Up Camera

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Recent Reviews

May 16, 2020

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Employee Rating

I had the best car shopping experience of my life at...

I had the best car shopping experience of my life at Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most definitely the best dealer that I have ever worked with. I was able to learn so much information from him and he was able to help me choose a car that fit my budget extremely well. Financial director Mike Mascavage did everything he could in order to make sure my service contract was completely reasonable for my budget. I also worked with another floor sales manager named Uber Hernández who was very helpful through the process as well as Kelvin Swinson, one of the amazing product specialists that I had the honor of meeting. This is an amazing car dealership to work with and they actually take the time to make sure that you’re making the right decision for yourself. I started this process by myself, completely full of anxiety, and the entire staff was very comforting and I was able to build strong connections with them. This is such a great dealership, working with them will be a rewarding experience for anyone. I highly recommend going to them!

May 09, 2020

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Estoy muy contenta por la manera que me trataron en...

Estoy muy contenta por la manera que me trataron en especial Jorge Vegarra mi vendedor. Me trato con mucho respeto y respondió todas mis preguntas. Voy a recomendar a Coastal Kia a mi familia y amigos.

May 05, 2020

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professional ,courteous very informative all personel

from the first telephone call with steve kramer i knew we should go to dealership and talk. i might mention i did not have car fever. steve was couteous,professional,friendly,very informative as we have never bought a kia before. the finance officer tyler was nice and not pushey. the service manager was the same way steve and tylerwere. my best experience with a new car dealer ever. i look forward to a mutual good future with coastal kia. sincerly frances and colie dooley

May 04, 2020

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great experience

Steve Kramer was great to work with. We also dealt with Michael Mascavage who was also a pleasure to deal with. We also meet with a rep from service dept. Everybody we meet there made us feel like we were important!

May 03, 2020

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Steve Kramer gave me exceptional service! He and Mike...

Steve Kramer gave me exceptional service! He and Mike worked patiently to locate exactly what I was wanting, and at a deal that I was satisfied with. They kept me updated by phone and text as they were working on what I asked for! This is the second vehicle that I have purchased, and hopefully they will still be at Coastal Kia if I need another one. Thank you so much for all your patience and determination to meet my desires! Go see Steve at Coastal Kia! You won't be disappointed!

May 02, 2020

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Dogukan was professional and attentive. He answered all...

Dogukan was professional and attentive. He answered all my questions and explained everything completely. The entire experience from beginning to end was a pleasure. I highly recommend this dealership and Dogukan Imir specifically.

May 02, 2020

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Easy to work with when purchasing our Telluride. He was...

Easy to work with when purchasing our Telluride. He was knowledgeable. Like the car, like the dealer, like the salesman. Hope you find the car you want.

Apr 30, 2020

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Steve went out of his way to make sure I was happy with...

Steve went out of his way to make sure I was happy with my purchase. Definitely ask for him. Will buy from them again for sure great dealership. Thank you Steve.

Apr 30, 2020

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Steve Kramer made the process of buying my new car...

Steve Kramer made the process of buying my new car seamless. He was extremely accommodating to my schedule and helped me to make the best decision on my purchase. I will definitely recommend him and Coastal Kia to my friends and co-workers

Apr 29, 2020

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Friendly helpful start your car on time .finish on time...

Friendly helpful start your car on time .finish on time your car is clean and at the door. I have two cars from this dealership and it’s been the same for eight years now.

Apr 27, 2020

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Customer Service

Customer service at this dealership was outstanding .. Thanks Steve for all of your help today, as long as my Daddy was happy so am I .

Apr 24, 2020

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Normally when purchasing a vehicle it's a all day...

Normally when purchasing a vehicle it's a all day process. Coastal Kia had me in and out within 2 hours. Thanks Steve Kramer, Michael Mascavage, and Uber Hernandez for outstanding car buying experience

Apr 24, 2020

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Great Service!

I was assisted by a Steve Kramer at Coastal Kia on the 23rd of April. I knew what I wanted for the most part, and I wasn't railroaded into doing something else or going for more expensive options. If I wanted to know something about the vehicle I was told promptly and my inquiries about pricing and promotions was met professionally and considered. Great service and I 100% will recommend Coastal Kia and Steve Kramer in particular to friends that need new vehicles!

Apr 22, 2020

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I just purchased a 2020 KIA Sorento and my salesman Steve...

I just purchased a 2020 KIA Sorento and my salesman Steve Kramer was courteous, answered all my texts and phone calls, and worked a deal that I was happy with!

Apr 21, 2020

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My whole experience with costal kia was absolutely...

My whole experience with costal kia was absolutely fantastic. This was my first new car purchase and costal made the whole process seamless. Steve Kramer was an absolute joy to work with. He reached out ahead of our scheduled meeting to get the process started which saved a ton of time. He also preped the vehicle I was looking at to get the test drive started before I arrived. Tyler desmarest in the finance department was super fun and made the boring paperwork part more fun. Overall my experience with costal kia was easy, fun, and quick. I would recommend Steve and Tyler to anyone who wanted to get a great vehicle at a great price.

Apr 20, 2020

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beautiful new car

stopped by thinking showroom closed. it was open and a beautiful blue 2020 forte was waiting for me. great service. Great experience. thank you very much

Apr 15, 2020

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Great Online Buying Experience!

Coastal Kia had the best (and largest) selection of the new 2021 Kia Seltos. Because of the recent stay-at-home orders, this all had to be done online, and Steve made the experience so easy! He explained everything and answered all the questions I had. He and Mike (finance) bent over backwards to make sure they understood my needs and made it happen! Having the car delivered to me (I didn't even have to leave my house!) was the icing on the cake! Thanks to everyone at Coastal Kia!!

Apr 10, 2020

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I did everything sight unseen and Steve made it seamless....

I did everything sight unseen and Steve made it seamless. Also got help from service and Ms. Peggy in the front office was so kind. It was a great experience all around.

Mar 30, 2020

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Truly a great experience!!! Steve Kramer was...

Truly a great experience!!! Steve Kramer was professional, courteous and upfront. He listened to what I wanted and helped me stay in my budget. I would definitely recommend Coastal KIA & Steve Kramer!!!

Mar 28, 2020

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Called on the Saturday before the dealership was going to...

Called on the Saturday before the dealership was going to have to close due to the virus. Steve made the buying process a pleasure. He knows his product and can answer all of your questions. A few hours wait and I drove off in my new car.

Mar 26, 2020

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EEEZEE PEEZE!

Very impressed with my Salesman I had a budget to stick with and he allowed me to accomplish this. While I was waiting to take a test drive, Peggy was very friendly and positive and what a great personality she invokes! I did not feel pressured as he presented all the facts of keeping an old vehicle versus purchasing a NEW vehicle with the assurance backed up by Coastal Kia.

Mar 21, 2020

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Great experience buying a car from Coastal Kia Kelvin was...

Great experience buying a car from Coastal Kia Kelvin was wonderful. Took great care of us. Thanks to Steve for the wonderful experience. Have never bought a car without spending hrs at the dealership.. can't say enough about Coastal Kia

Mar 20, 2020

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Fantastic Experience!

Purchased a Kia Stinger. Coastal Kia has set a new mark in my book for customer service and car buying experience ease! Everyone I came in contact with was friendly, helpful and knowledgeable, and best of all, no pressure! Absolutely awesome experience!

Mar 20, 2020

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Excellent Service

Steve Kramer was a great sales consultant. He was very helpful, friendly, & courteous. Excellent Service from all other employees. Overall good experience. Will tell friends.

Mar 18, 2020

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Great experience

Steve was knowledge about the product and what features were best for me. He worked with the finance to get the best price for not only my trade but my new Kia. I already have questions from family and friends on the process

Mar 18, 2020

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We bought a Subaru from Coastal Kia off their wholesale...

We bought a Subaru from Coastal Kia off their wholesale lot for my 16 year old son. The sale went very smoothly. Everyone was upfront professional and courteous. They insisted on cleaning the car even after I offered to buy it as is. They delivered it and made sure it passed inspection at no additional cost to me. I would not hesitate to recommend Coastal Kia to anyone based on my experience. Steve Kramer was my salesman he was clear when answering questions and easy to talk to. It was a good experience for me and my 16 year old son. Tyler Desmarest facilitated our purchase he was clear and concise and very approachable.

Mar 13, 2020

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Steve Kramer was very professional stayed and explained...

Steve Kramer was very professional stayed and explained everything on the new car. He even paired blue tooth to our phones. I would recommend him to someone else.

Mar 12, 2020

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Kia Cadenza Lease

Worked with Steve Kramer on a few vehicle options. Decided on new Kia Cadenza. Steve worked closely with me on ending my Genesis lease in best way possible. Very easy to work with.

Mar 12, 2020

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Steve Kramer and Payton took great care of me and got me...

Steve Kramer and Payton took great care of me and got me the deal I needed. I would recommend this dealership for your next purchase or lease. The finance team worked with the numbers as well.

Mar 08, 2020

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Steve Kramer really worked with me to get me into the...

Steve Kramer really worked with me to get me into the newest car I have ever owned. So excited about this new Soul. Thanks to Steve and the team at Coastal Kia. We bought a Forte about 6 months ago. Love this dealership! They work with you and stand behind their car.

Mar 03, 2020

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Everyone there was professional and friendly no high...

Everyone there was professional and friendly no high pressure sales. They made sure that I understood each step and got exactly what I was looking for and the best deal.

Feb 25, 2020

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Great dealership experience. The team has been very...

Great dealership experience. The team has been very courteous, professional, and accommodating during my entire car buying process. I am super happy to have found this dealer and decided to use them for my purchase.

Feb 14, 2020

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I’ve bought many vehicles through out my lifetime but...

I’ve bought many vehicles through out my lifetime but this was one of the smoothest and easier negotiations. Friendly staff that was very helpful and answered all our questions.

John Wallace

John Wallace

Product Specialist

22 Reviews
Certified
Contact Me
Dealership Experience 6 months
Industry Experience 6 months
It all starts with a smile and a handshake. Providing a 5 star experience while understanding consumer ambition.
Recent Reviews

May 22, 2020

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I recently purchased a 2020 Kia Sorento from the...

I recently purchased a 2020 Kia Sorento from the dealership, the staff were courteous and very professional, I believe John Wallace was the dealer that sold me my vehicle, I am very impressed with the dealership and it's staff, would definitely recommend to other's.

May 21, 2020

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John & Mike at Coastal Kia were wonderful to work with!...

John & Mike at Coastal Kia were wonderful to work with! John allowed us to test drive the vehicles we were interested in and actively helped us make our decision with the 2020 Sportage. He was patient with us during the decision making process & we left feeling happy & like we got a great deal. We would recommend Coastal Kia to everyone!

May 19, 2020

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Very interested in customer satisfaction and meeting...

Very interested in customer satisfaction and meeting customer needs. Willing to go the extra mile to insure the car buying experience is a pleasant one.

May 14, 2020

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Absolutely wonderful experience! John provided amazing...

Absolutely wonderful experience! John provided amazing service. He listened to our needs and helped make it happen. This was our second purchase from Coastal and we highly recommended.

May 08, 2020

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Excellent experience

Everyone was polite, helpful, courteous and friendly. Made me feel at home. John Wallace was great to work with. He took the time to listen to me and worked hard to meet my needs.

May 06, 2020

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Great folks to work with. Very patient with me on trying...

Great folks to work with. Very patient with me on trying to decide on a vehicle. This is the third vehicle I have purchased from this dealership.

May 04, 2020

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John was very nice and polite. Explained every move into...

John was very nice and polite. Explained every move into getting this deal done. Very thoughtful on the distance and mask wearing Thank to every one.

Apr 29, 2020

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John was excellent and very attentive. He asked lots of...

John was excellent and very attentive. He asked lots of questions to ensure that I got the right vehicle for me. I felt like he was working for me. Overall a great experience, the perfect car, and an amazing deal.

Apr 29, 2020

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Friendly helpful start your car on time .finish on time...

Friendly helpful start your car on time .finish on time your car is clean and at the door. I have two cars from this dealership and it’s been the same for eight years now.

Mar 30, 2020

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This dealership was very helpful and everyone was so...

This dealership was very helpful and everyone was so kind. John Wallace was especially awesome he goes above and beyond for his customers very pleased.

Mar 20, 2020

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John is exceptional. My experience was good overall. Made...

John is exceptional. My experience was good overall. Made me feel heard and appreciated. Would definitely recommend him to anyone who is buying a car.

Mar 18, 2020

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John was very helpful, courteous and transparent about...

John was very helpful, courteous and transparent about the purchasing process. First time buyer and I felt very well taken care of. I cannot suggest this dealership enough!

Mar 16, 2020

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John was excellent with us and made the car buying...

John was excellent with us and made the car buying experience very easy!! We are very happy with our purchase and John was outstanding with his customer service! I would definitely recommend my friends and family using John at Coastal Kia!!

Mar 08, 2020

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We bought a sportage about 2 months ago and are extremely...

We bought a sportage about 2 months ago and are extremely happy with the service we received. John helped us for hours with test driving different cars to discussing cost. John was presentable, helpful and went above and beyond. Thank you for all your time! Tyler helped us close the deal and he is always very helpful, efficient and thorough. Thank you for all your help!

Mar 08, 2020

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Truly exceptional service! Smooth, easy process....

Truly exceptional service! Smooth, easy process. Knowledgeable staff coupled with a 5 star feeling would make me buy another vehicle any day! Thank you John and Tyler!

Mar 08, 2020

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Exceptional experience, smooth and knowledgeable staff,...

Exceptional experience, smooth and knowledgeable staff, and some fantastic cars. We are definitely going to be suggesting Coastal Kia to everyone we know! Thank you, John, Mike and everyone!

Mar 07, 2020

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John was well groomed and professional in his approach....

John was well groomed and professional in his approach. He knew the details of my model (Soul) and allowed me an expanded test drive for me to assess performance, since I came in looking for a turbo. His low-key but confident manner was well appreciated. He even came to my house the next morning to retrieve the Title and spare key on my trade-in vehicle! I appreciated that he was a service veteran and would recommend him to anyone looking to purchase a Kia.

Mar 03, 2020

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Great Experience

We contacted Coastal KIA about the need to purchase a used vehicle to drive as soon as possible. We had purchased our previous vehicle at the dealership. Even though we made contact late in the day Mike Mascavage encouraged us to come into the dealership and said he would be glad to work with us to get us into a vehicle that day. When we got to the dealership we were introduced to our salesman John Wallace. John was extremely helpful, friendly and knowledgeable.. He provided great customer service during the entire process. Mike and John were a great team and they provided us with a great dealership experience. We would recommend Coastal Kia and John and Mike with confidence to any of our friends and family.

Feb 27, 2020

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Second car we bought here. Great experience as always....

Second car we bought here. Great experience as always. Jon went above and beyond. He was very helpful explaining features and helping with our car needs!!

Feb 22, 2020

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Kia has been the best cars we have purchased we had three...

Kia has been the best cars we have purchased we had three of them and this is from fifty years of driving thanks for a great product

Feb 20, 2020

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Purchased our second vehicle for Kia. Always seem to work...

Purchased our second vehicle for Kia. Always seem to work their magic and make things happen when i have low hopes. Forever great full for their dedication. Kia has been a reliable and will continue to shop here. A+++

Feb 01, 2020

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Good people to work with.

Staff worked very hard to make thing work out for me. John and Uber are very good at helping out for the bottom line. Michael was very helpful .

Jason Stone

Jason Stone

Product Specialist

18 Reviews
Certified
Recent Reviews

May 20, 2020

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Sales

This is my second purchase from Coastal Kia. Have used the service department for the past 3 years. Sales teams have always been friendly, knowledgeable, and professional. Even during the current COVID19 situation, I was treated professionally and safely. Never any undue pressure to purchase. Jason Stone whom I dealt with for my transaction was straight forward with financial options on both my trade and new purchase. Didn't have to spend hours in negotiations. Final paper work with the finance manager was also professional and easy. Kia, presently has good purchasing options. Regardless if you purchase or not, you will be respected and treated fairly.

May 07, 2020

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Jason and Michael were very friendly and professional....

Jason and Michael were very friendly and professional. They answered any questions that we had about our new vehicle and our financing. We will always be a Kia owner

May 05, 2020

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I liked dealing with the friendly staff.Everyone was very...

I liked dealing with the friendly staff.Everyone was very nice.They worked patiently on getting me into a new car with high gas milage

Apr 30, 2020

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Unsatisfied customer

On October, 05, 2019, I purchased a 2019 Optima Ex from Coastal Kia. I did not have the car a week and malfunctions started to pop up on my dashboard screen repeatedly. The vehicle would immediately dial for help and read it was sending my location out or it would tell me to contact a Kia technician. I took pictures of these different screen alerts. I dropped my car off to Coastal Kia to have it looked at and they said they could not find anything wrong. They said the car is safe to drive. I picked up the car and drove it around for a few more weeks and the screen alerts started happening again plus the car was not idling properly. Dropped it off to Kia once again. Picked up the car and they told me again they could not find anything wrong electronically with the car. They did however find an idle problem and corrected it. They said it was safe to drive. Drove the car some more and the entire dash lit up malfunctioning and the automatic collision brakes deployed causing my car to abruptly to stop. This is without another car in sight of mine. Took pictures of the dashboard. Dropped the car off to Kia. This time they told me it was a bad clutch in the Alternator that was causing my car to do these things. They said the car is safe to drive. Picked up the car again. They informed me it was safe to drive. Drove the car and the collision brakes deployed again with nothing in sight of me once again. Dropped the car off to Kia again. After a long period of time they again told me they could not find anything wrong and that Kia said if they can not replicate the problem there is nothing they can do. They informed me the car was safe to drive. Picked the car up and drove it two miles and the brake system activated again, the entire dashboard lit up like a Christmas tree, notifying me everything was wrong. The screen lit up telling me I had multiple conditions going on with my vehicle, that I need to get it to a KIA dealership. I drove the vehicle right back to the dealership with all the lights engaged on the dashboard and the screen. They hooked the computer up to the car immediately and retrieved error codes. Coastal Kia has had my vehicle for over a month on and off to try and correct these dangerous problems. On Tuesday, April 28, 2020, they told me to come pick up the vehicle. I arrived at the dealership and asked to speak to Pat Koballa. Pat sent Peggy his assistant out to talk to me. Peggy listened to my concerns about my family's and my safety in driving this dangerous vehicle. Peggy suggested I should get out of the vehicle and in to a new one. She also said they would work to make this better for me. I was told by the salesman that he can get me into a 2020 Optima for the same payment I have now with nothing down. I told him that would be great, that I feel unsafe driving a vehicle that the brakes deploy when they feel like it. I test drove a 2020 SE Optima. When I came back to the Sales floor my payment would be $600 a month with an additional $1500 down. My payment now is $367 a month. I asked him about what he had told me about keeping my same payment. He said, " I said I might be able to get you in a 2020 for that payment". Then they sent a floor manager to talk to me who said this was not the dealers problem and that if I took an 84 month payment it almost comes to my current monthly payment. They refused to fix this problem without charging me any additional money. I walked out. I have owned 4 Kia's over the years with my last two purchased from Pat Koballa's Coastal Kia. In addition I have personally referred 5 people who purchased cars from Pat's dealership. My son wanted to buy a new Kia in the next two months. We will no longer buy a car from Coastal Kia nor will I ever refer my friends again. Pat Koballa you have lost a customer.

Mar 31, 2020

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Super helpful. Friendly and accommodating. We were given...

Super helpful. Friendly and accommodating. We were given a very good deal on our trade-in, which made the decision easy. Jason did an outstanding job.

Mar 29, 2020

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Coastal kia is always awesome! I have bought 3 cars from...

Coastal kia is always awesome! I have bought 3 cars from them and always had a good experience. Jason Stone was my salesman and he was great.

Mar 27, 2020

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Easy Simple Process

Great job goes out to Jason Stone and Mike Mascavage! Willing to bend over backwards for us to get us what we wanted. Jason even came in to help us on his day off! One of the quickest and easiest car buying experiences we have ever had! Will highly reccomend!

Mar 19, 2020

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Jason an Keliven were awesome to work with very nice...

Jason an Keliven were awesome to work with very nice people. I wanted the Telluride an they helped me get what I wanted and I am very thankful

Mar 06, 2020

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I came in to explore getting a new vehicle. Already knew...

I came in to explore getting a new vehicle. Already knew Kia was a good car to check out. Good safety ratings and warranties. The sales staff was efficient and friendly and courteous and listened to what I wanted in a vehicle. I like Jason Stone and believe he was honest with me and got me a good deal. Tyler was thorough and communicated the terms of my loan. Everyone was very personable and walked me through the process professionally and in a timely manner even when really busy. Happy with my purchase experience.

Mar 01, 2020

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best experience in a car dealership! I have been...

best experience in a car dealership! I have been recommending all of my friends to Jason and Wilmington Kia. Jason listened to what I wanted with a car, and made that happen!

Feb 28, 2020

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Jason made my buying experience simple. This is my second...

Jason made my buying experience simple. This is my second Kia I have bought and I love the service I receive. I highly recommend Coastal Kia. Thanks!

Feb 28, 2020

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Very courteous and professional. Every e who walked thru...

Very courteous and professional. Every e who walked thru waiting area asked if they could help and offered refreshments. Prompt service and advice. Good experience.

Feb 28, 2020

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Three is a charm

This is the third Kia we have purchased from the dealership. We have been most satisfied with all of our experiences, not only in the purchase of them but in the follow up we have received from our salesperson and our Service Advisor, Sam.

Feb 22, 2020

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Knowledgeable sales force. Quick in and out with no...

Knowledgeable sales force. Quick in and out with no hassle. If they don't have it in stock, they'll have just what you want in 24 hours.

Feb 18, 2020

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Coastal Kia is the best place to purchase a car! They...

Coastal Kia is the best place to purchase a car! They work extremely hard to make sure that you are in the car you want. I recommended Coastal Kia to anyone who is looking to purchase a car. Best car buying experience i have ever had!

Feb 11, 2020

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We love Coastal Kia! We’ve purchased 2 new cars through...

We love Coastal Kia! We’ve purchased 2 new cars through them. Their service is impeccable! They really help you find what it is you need in a car.

Feb 07, 2020

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Repeat customer

I had not had lunch and Mr. Stone actually fixed me a plate of fried chicken, brunswick stew & hush puppies. He was also helpful in offering 0% financing.,

Feb 04, 2020

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Very professional and courteous. The waiting area was...

Very professional and courteous. The waiting area was clean and well stocked, customer service reps were very attentive and kept us informed on the progress of our service.

Dogukan Imir

Dogukan Imir

Product Specialist

10 Reviews
Certified
Recent Reviews

May 12, 2020

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Everything was made very easy. Dogukan was very kind and...

Everything was made very easy. Dogukan was very kind and accommodating, and made I knew about the options I needed for the cars in inventory and how to purchase a car with the specific situation I was in. All of the staff were very kind. Also, he made sure I knew about the snacks, water, and the service schedule.

May 04, 2020

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I really like Uber and Dogukan they were awesome through...

I really like Uber and Dogukan they were awesome through the whole services. I really like my brand new Sorento. He did everything in his power to make sure I got it

May 02, 2020

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Dogukan was professional and attentive. He answered all...

Dogukan was professional and attentive. He answered all my questions and explained everything completely. The entire experience from beginning to end was a pleasure. I highly recommend this dealership and Dogukan Imir specifically.

Apr 28, 2020

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These guys made everything so easy. Really frendly team....

These guys made everything so easy. Really frendly team. Easy to work with. Clear and fair pricing. Great communication and service. And of course, awesome cars. Highly recommend!

Apr 04, 2020

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Always easy to work with both service and sales. Kelvin...

Always easy to work with both service and sales. Kelvin and Dogukan are both top notch, worked with me to get the payment in my ballpark. Just great sales team

Mar 30, 2020

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Great Tariq and dogukan was great the buying experience...

Great Tariq and dogukan was great the buying experience done professional and very interested in what I won't to buy it and I am very satisfied

Mar 13, 2020

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The car buying experience was a pleasant one. Dogukan and...

The car buying experience was a pleasant one. Dogukan and Mike were polite and professional and worked to get the payment that I wanted. Dogukan also took time to ask about what I wanted and explained all the features of my new vehicle.

Feb 03, 2020

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Professional and competent individualsManage this...

Professional and competent individuals Manage this facility. Pleasure to drive a new Telluride! This is an incredible vehicle!!! Thank you for all your help and answering all my questions.

Feb 03, 2020

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Pleasant experience....personable, no pressure and...

Pleasant experience....personable, no pressure and willingness to succeed. Management and staff A1. Customer service outstanding! Will definitely recommend to anyone interested in a new vehicle.

Jan 30, 2020

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Experience was amazing. They listened and did everything...

Experience was amazing. They listened and did everything they could for me. They were very kind and straightforward. Not pushy at all. Would definitely recommend them. Jake and Xavier were great!!! Very pleased and I LOVE my new Kia Soul

Kelvin Swinson

Kelvin Swinson

Product Specialist

14 Reviews
Certified
Recent Reviews

May 25, 2020

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Very helpful and professional. They worked with me and...

Very helpful and professional. They worked with me and got me into a vehicle that I absolutely love. Great experience and total professionalism. Even took the time to show me all of the bells and whistles that come with the vehicle.

May 24, 2020

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Kelvin was friendly, knowledgeable, and a professional

I was very pleased with the service. However, I was told vehicle had never been in an accident but I found shreds and nuggets of glass in the passenger floor of the car ? Would like to know where they came from.

May 19, 2020

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Thanks to Kelvin and Mike (Financing) I was able to help...

Thanks to Kelvin and Mike (Financing) I was able to help my step daughter get a dependable used car. Thanks again for all your help

May 16, 2020

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I had the best car shopping experience of my life at...

I had the best car shopping experience of my life at Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most definitely the best dealer that I have ever worked with. I was able to learn so much information from him and he was able to help me choose a car that fit my budget extremely well. Financial director Mike Mascavage did everything he could in order to make sure my service contract was completely reasonable for my budget. I also worked with another floor sales manager named Uber Hernández who was very helpful through the process as well as Kelvin Swinson, one of the amazing product specialists that I had the honor of meeting. This is an amazing car dealership to work with and they actually take the time to make sure that you’re making the right decision for yourself. I started this process by myself, completely full of anxiety, and the entire staff was very comforting and I was able to build strong connections with them. This is such a great dealership, working with them will be a rewarding experience for anyone. I highly recommend going to them!

May 14, 2020

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I walked in unsure of what I wanted, or could afford. I...

I walked in unsure of what I wanted, or could afford. I met with Kelvin, who was absolutely wonderful! He helped me choose a brand new vehicle, at an amazing price, while also making me feel like family. Thank you so much for going above and beyond! I am so fortunate and blessed to have had you as my salesmen! I also want to thank Sam as well, especially for helping me choose the right finance options while working with my situation, as well as explaining things in a way I could actually understand! You guys are the absolute best! I would refer those closest to me to become part of this family!

May 03, 2020

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Fast and friendly service.

I always have had fast, honest, and friendly service for my 2015 KIA by the service department. Sam Weisman is great to deal with and I trust his recommendations for service. I will never buy a new car from Coastal KIA.

Apr 27, 2020

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I've purchased my 2019 from costal, the process was super...

I've purchased my 2019 from costal, the process was super easy and simple (shocker) they were able to get me in a car in my price range! I have also have taken both my Kia's there for servicing!! A fantastic job all around when you deal with costal kia!!

Apr 04, 2020

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Always easy to work with both service and sales. Kelvin...

Always easy to work with both service and sales. Kelvin and Dogukan are both top notch, worked with me to get the payment in my ballpark. Just great sales team

Apr 01, 2020

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Everyone there looked great. No bad language used. I felt...

Everyone there looked great. No bad language used. I felt at home in the dealership. I was never pressured into the car I didn't want.

Mar 21, 2020

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Great experience buying a car from Coastal Kia Kelvin was...

Great experience buying a car from Coastal Kia Kelvin was wonderful. Took great care of us. Thanks to Steve for the wonderful experience. Have never bought a car without spending hrs at the dealership.. can't say enough about Coastal Kia

Mar 19, 2020

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Jason an Keliven were awesome to work with very nice...

Jason an Keliven were awesome to work with very nice people. I wanted the Telluride an they helped me get what I wanted and I am very thankful

Feb 25, 2020

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Kelvin and the coastal Kia team were amazing and a dream...

Kelvin and the coastal Kia team were amazing and a dream to work with. I am so happy with my new 2021 Kia Soltis and I will be back next time for a new lease. I would recommend Coastal Kia to everyone :) Thank you Kelvin :)

Feb 21, 2020

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My visit to Coastal Kia was a winning experience! My...

My visit to Coastal Kia was a winning experience! My salesman went out of the way to make me feel like an honored guest! I would recommend Coastal Kia to my family and friends.

Feb 21, 2020

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My experience with the dealership was AWESOME. Everyone...

My experience with the dealership was AWESOME. Everyone displayed such kindness, professionalism and courtesy. At one point, I expressed doubt and was quickly reassured that all efforts would be made to put me in the vehicle of choice. . I could not have asked for a more rewarding experience.

Feb 09, 2020

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Had a wonderful experience and their dedication to...

Had a wonderful experience and their dedication to helping me. I actually had fun buying a car when I thought it would be a stressful experience, Love my new Kia and will go back to Coastal Kia for my next one!

Dang Nguyen

Dang Nguyen

Product Specialist
Recent Reviews

May 20, 2020

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Great experience but...

The only complaint we have is how many times yall hit our credit report. I walked in with a prequalified letter from Capital One and I handed it to our sales person. He was great but when we gave him our information to "enter it in to your system" it immediately hit our credit report and I believe you hit my husbands report 7 times and mine 3. We were told by Capital One to hand you the letter we had with the pre-approval number on it and that is all we needed. Being very conscious of our report since we just purchased a house your practice destroyed our credit for up to 2 years by doing that many hard pulls. If we didn't love the truck we would have walked away. The sales guy said they wouldn't pull the credit but only from Capital One but that was incorrect. Going forward we will secure our financing before coming to your dealership if we purchase again and come in with a check.

May 18, 2020

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Coastal Kia is best Car lot l ever visit so happy to be...

Coastal Kia is best Car lot l ever visit so happy to be apart of the Coastal Kia Family look forward doing business again in December

Apr 26, 2020

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Inquired about how to get out of my (then) current loan...

Inquired about how to get out of my (then) current loan without going too much over budget. Coastal Kia made it possible and affordable with what limited budget I had to work with!

Apr 24, 2020

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Normally when purchasing a vehicle it's a all day...

Normally when purchasing a vehicle it's a all day process. Coastal Kia had me in and out within 2 hours. Thanks Steve Kramer, Michael Mascavage, and Uber Hernandez for outstanding car buying experience

Apr 22, 2020

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It was an amazing experience... from starting with...

It was an amazing experience... from starting with Jake... to the one and only Mr. Uber... then Dang... they were all amazing and worked hard to get me in something I really wanted... the color was important to me and they listen to me, along with being smart about the type of vehicle, price, payments, etc... I will definitely continue to work with them and reccomend anyone and everyone! 🙌❤🙌❤🙌... all the glory goes to God🙌

Mar 15, 2020

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I just wanted to say thank you for all of the great...

I just wanted to say thank you for all of the great service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went above and beyond to make the deal happen.

Feb 22, 2020

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Knowledgeable sales force. Quick in and out with no...

Knowledgeable sales force. Quick in and out with no hassle. If they don't have it in stock, they'll have just what you want in 24 hours.

Feb 20, 2020

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Purchased our second vehicle for Kia. Always seem to work...

Purchased our second vehicle for Kia. Always seem to work their magic and make things happen when i have low hopes. Forever great full for their dedication. Kia has been a reliable and will continue to shop here. A+++

Kevin West

Kevin West

Product Specialist
Recent Reviews

May 20, 2020

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Everyone was so nice and just wanted me to be happy in...

Everyone was so nice and just wanted me to be happy in the car I was buy. I really appreciate them for putting in so much effort to make sure I drove off in the car I wanted.

May 05, 2020

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Excellent folks! We are very pleased with our experience...

Excellent folks! We are very pleased with our experience at Coastal Kia when buying our new car. Everyone was courteous and very professional. I would definitely recommend them!

May 04, 2020

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Kevin was very helpful and friendly. It was one of our...

Kevin was very helpful and friendly. It was one of our best experiences buying a vehicle. Friendly service, quick handling of getting a price negotiated, and was delivered.

Apr 23, 2020

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Nice knowledgeable people, willing to go the extra mile....

Nice knowledgeable people, willing to go the extra mile. The showroom was clean and professional. I had a good experience, Kevin was very accommodating and helpful.

Mar 22, 2020

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My experience was first class at Coastal Kia, awesome!!!...

My experience was first class at Coastal Kia, awesome!!! Pat Koballa and his staff are outstanding. I will recommend the dealership to all my friends and associates. I am very pleased with my new Niro!

Mar 04, 2020

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Very polite staff

My salesman,Kevin, was very helpful and knowledgeable. I would recommend him to anyone. He asked about my needs and delivered what I wanted. Kudos to Kevin and Kia.

Feb 25, 2020

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Great dealership experience. The team has been very...

Great dealership experience. The team has been very courteous, professional, and accommodating during my entire car buying process. I am super happy to have found this dealer and decided to use them for my purchase.

Feb 21, 2020

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My experience with the dealership was AWESOME. Everyone...

My experience with the dealership was AWESOME. Everyone displayed such kindness, professionalism and courtesy. At one point, I expressed doubt and was quickly reassured that all efforts would be made to put me in the vehicle of choice. . I could not have asked for a more rewarding experience.

Bill Mathias

Bill Mathias

Sales Manager
Recent Reviews

Mar 30, 2020

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This dealership was very helpful and everyone was so...

This dealership was very helpful and everyone was so kind. John Wallace was especially awesome he goes above and beyond for his customers very pleased.

Mar 20, 2020

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Fantastic Experience!

Purchased a Kia Stinger. Coastal Kia has set a new mark in my book for customer service and car buying experience ease! Everyone I came in contact with was friendly, helpful and knowledgeable, and best of all, no pressure! Absolutely awesome experience!

Feb 22, 2020

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Kia has been the best cars we have purchased we had three...

Kia has been the best cars we have purchased we had three of them and this is from fifty years of driving thanks for a great product

Feb 20, 2020

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Purchased our second vehicle for Kia. Always seem to work...

Purchased our second vehicle for Kia. Always seem to work their magic and make things happen when i have low hopes. Forever great full for their dedication. Kia has been a reliable and will continue to shop here. A+++

Feb 03, 2020

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Pleasant experience....personable, no pressure and...

Pleasant experience....personable, no pressure and willingness to succeed. Management and staff A1. Customer service outstanding! Will definitely recommend to anyone interested in a new vehicle.

Jan 30, 2020

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Experience was amazing. They listened and did everything...

Experience was amazing. They listened and did everything they could for me. They were very kind and straightforward. Not pushy at all. Would definitely recommend them. Jake and Xavier were great!!! Very pleased and I LOVE my new Kia Soul

Uber Hernandez

Uber Hernandez

Sales Floor Manager
Recent Reviews

May 18, 2020

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Coastal Kia is best Car lot l ever visit so happy to be...

Coastal Kia is best Car lot l ever visit so happy to be apart of the Coastal Kia Family look forward doing business again in December

May 16, 2020

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I had the best car shopping experience of my life at...

I had the best car shopping experience of my life at Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most definitely the best dealer that I have ever worked with. I was able to learn so much information from him and he was able to help me choose a car that fit my budget extremely well. Financial director Mike Mascavage did everything he could in order to make sure my service contract was completely reasonable for my budget. I also worked with another floor sales manager named Uber Hernández who was very helpful through the process as well as Kelvin Swinson, one of the amazing product specialists that I had the honor of meeting. This is an amazing car dealership to work with and they actually take the time to make sure that you’re making the right decision for yourself. I started this process by myself, completely full of anxiety, and the entire staff was very comforting and I was able to build strong connections with them. This is such a great dealership, working with them will be a rewarding experience for anyone. I highly recommend going to them!

May 12, 2020

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Everything was made very easy. Dogukan was very kind and...

Everything was made very easy. Dogukan was very kind and accommodating, and made I knew about the options I needed for the cars in inventory and how to purchase a car with the specific situation I was in. All of the staff were very kind. Also, he made sure I knew about the snacks, water, and the service schedule.

May 07, 2020

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Held hostage

Appraisal manager got my car key from service dept,. I needed to get home by noon!, sales refused to give me my key. All of a sudden Uber appeared did not introduce himself and showed me a piece of scrap paper w/ a car payment of $550. I can only afford $350. I asked again for my car key. Uber refused. I am so angry that i paid full sticker price, i will not buy again in three years from Coastal Kia.

May 04, 2020

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I really like Uber and Dogukan they were awesome through...

I really like Uber and Dogukan they were awesome through the whole services. I really like my brand new Sorento. He did everything in his power to make sure I got it

Apr 30, 2020

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Unsatisfied customer

On October, 05, 2019, I purchased a 2019 Optima Ex from Coastal Kia. I did not have the car a week and malfunctions started to pop up on my dashboard screen repeatedly. The vehicle would immediately dial for help and read it was sending my location out or it would tell me to contact a Kia technician. I took pictures of these different screen alerts. I dropped my car off to Coastal Kia to have it looked at and they said they could not find anything wrong. They said the car is safe to drive. I picked up the car and drove it around for a few more weeks and the screen alerts started happening again plus the car was not idling properly. Dropped it off to Kia once again. Picked up the car and they told me again they could not find anything wrong electronically with the car. They did however find an idle problem and corrected it. They said it was safe to drive. Drove the car some more and the entire dash lit up malfunctioning and the automatic collision brakes deployed causing my car to abruptly to stop. This is without another car in sight of mine. Took pictures of the dashboard. Dropped the car off to Kia. This time they told me it was a bad clutch in the Alternator that was causing my car to do these things. They said the car is safe to drive. Picked up the car again. They informed me it was safe to drive. Drove the car and the collision brakes deployed again with nothing in sight of me once again. Dropped the car off to Kia again. After a long period of time they again told me they could not find anything wrong and that Kia said if they can not replicate the problem there is nothing they can do. They informed me the car was safe to drive. Picked the car up and drove it two miles and the brake system activated again, the entire dashboard lit up like a Christmas tree, notifying me everything was wrong. The screen lit up telling me I had multiple conditions going on with my vehicle, that I need to get it to a KIA dealership. I drove the vehicle right back to the dealership with all the lights engaged on the dashboard and the screen. They hooked the computer up to the car immediately and retrieved error codes. Coastal Kia has had my vehicle for over a month on and off to try and correct these dangerous problems. On Tuesday, April 28, 2020, they told me to come pick up the vehicle. I arrived at the dealership and asked to speak to Pat Koballa. Pat sent Peggy his assistant out to talk to me. Peggy listened to my concerns about my family's and my safety in driving this dangerous vehicle. Peggy suggested I should get out of the vehicle and in to a new one. She also said they would work to make this better for me. I was told by the salesman that he can get me into a 2020 Optima for the same payment I have now with nothing down. I told him that would be great, that I feel unsafe driving a vehicle that the brakes deploy when they feel like it. I test drove a 2020 SE Optima. When I came back to the Sales floor my payment would be $600 a month with an additional $1500 down. My payment now is $367 a month. I asked him about what he had told me about keeping my same payment. He said, " I said I might be able to get you in a 2020 for that payment". Then they sent a floor manager to talk to me who said this was not the dealers problem and that if I took an 84 month payment it almost comes to my current monthly payment. They refused to fix this problem without charging me any additional money. I walked out. I have owned 4 Kia's over the years with my last two purchased from Pat Koballa's Coastal Kia. In addition I have personally referred 5 people who purchased cars from Pat's dealership. My son wanted to buy a new Kia in the next two months. We will no longer buy a car from Coastal Kia nor will I ever refer my friends again. Pat Koballa you have lost a customer.

Apr 24, 2020

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Normally when purchasing a vehicle it's a all day...

Normally when purchasing a vehicle it's a all day process. Coastal Kia had me in and out within 2 hours. Thanks Steve Kramer, Michael Mascavage, and Uber Hernandez for outstanding car buying experience

Apr 22, 2020

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It was an amazing experience... from starting with...

It was an amazing experience... from starting with Jake... to the one and only Mr. Uber... then Dang... they were all amazing and worked hard to get me in something I really wanted... the color was important to me and they listen to me, along with being smart about the type of vehicle, price, payments, etc... I will definitely continue to work with them and reccomend anyone and everyone! 🙌❤🙌❤🙌... all the glory goes to God🙌

Mar 20, 2020

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Excellent Service

Steve Kramer was a great sales consultant. He was very helpful, friendly, & courteous. Excellent Service from all other employees. Overall good experience. Will tell friends.

Feb 08, 2020

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great experience

We brought in our Sorento for service and ended up buying a new car. Sam in service was as usual very attentive. On the sales end, this was the 5th Kia we have purchased. The experience we had with Jake by far was the best we have had!

Feb 01, 2020

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Good people to work with.

Staff worked very hard to make thing work out for me. John and Uber are very good at helping out for the bottom line. Michael was very helpful .

Adam Gonzalez

Adam Gonzalez

Product Specialist
Recent Reviews

May 20, 2020

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Everyone was so nice and just wanted me to be happy in...

Everyone was so nice and just wanted me to be happy in the car I was buy. I really appreciate them for putting in so much effort to make sure I drove off in the car I wanted.

May 07, 2020

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Held hostage

Appraisal manager got my car key from service dept,. I needed to get home by noon!, sales refused to give me my key. All of a sudden Uber appeared did not introduce himself and showed me a piece of scrap paper w/ a car payment of $550. I can only afford $350. I asked again for my car key. Uber refused. I am so angry that i paid full sticker price, i will not buy again in three years from Coastal Kia.

Apr 01, 2020

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Employee Rating

Everyone there looked great. No bad language used. I felt...

Everyone there looked great. No bad language used. I felt at home in the dealership. I was never pressured into the car I didn't want.

Jake Baker

Jake Baker

Product Specialist
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Dealership Experience 9 months
Industry Experience 9 months
Recent Reviews

Apr 22, 2020

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Employee Rating

It was an amazing experience... from starting with...

It was an amazing experience... from starting with Jake... to the one and only Mr. Uber... then Dang... they were all amazing and worked hard to get me in something I really wanted... the color was important to me and they listen to me, along with being smart about the type of vehicle, price, payments, etc... I will definitely continue to work with them and reccomend anyone and everyone! 🙌❤🙌❤🙌... all the glory goes to God🙌

Feb 08, 2020

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Employee Rating

great experience

We brought in our Sorento for service and ended up buying a new car. Sam in service was as usual very attentive. On the sales end, this was the 5th Kia we have purchased. The experience we had with Jake by far was the best we have had!

Feb 03, 2020

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Employee Rating

Hospitable, Courteous, and nice experience

From the moment I pulled onto the lot, stepped out of my car, and asked do you have any Tellurides? Jake was helpful and positive. I was very impressed with his work ethic as well as the others at this dealership.

Jan 30, 2020

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Employee Rating

Experience was amazing. They listened and did everything...

Experience was amazing. They listened and did everything they could for me. They were very kind and straightforward. Not pushy at all. Would definitely recommend them. Jake and Xavier were great!!! Very pleased and I LOVE my new Kia Soul

Eric Rowland

Eric Rowland

Product Specialist
Recent Reviews

Feb 03, 2020

Dealership Rating
Employee Rating

Pleasant experience....personable, no pressure and...

Pleasant experience....personable, no pressure and willingness to succeed. Management and staff A1. Customer service outstanding! Will definitely recommend to anyone interested in a new vehicle.

Xavier Kratovel

Xavier Kratovel

Product Specialist
Recent Reviews

Jan 30, 2020

Dealership Rating
Employee Rating

Experience was amazing. They listened and did everything...

Experience was amazing. They listened and did everything they could for me. They were very kind and straightforward. Not pushy at all. Would definitely recommend them. Jake and Xavier were great!!! Very pleased and I LOVE my new Kia Soul

Nigal Griffith

Nigal Griffith

Product Specialist

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Why Coastal Kia

The team at Coastal Kia would like to welcome you to our dealership in Wilmington, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Disclaimer:

Price excludes dealer fee of $659, tax, tag, title, and electronic filing fee. A copy of the advertisement must be presented at time of purchase to receive any special or advertised price. Prior sales are excluded. We attempt to update this inventory regularly; however, there can be a lag time between the sale of a vehicle and the updating of inventory. Please contact us to verify availability. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (844) 271-4027 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.

*Number of views in last 30 days

† Based on 2016 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

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6103 Market Street • Wilmington, NC 28405

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Open Today! Sales: 9am-8pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-6pm

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