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Estoy muy contenta por la manera que me trataron en especial Jorge Vegarra mi vendedor. Me trato con mucho respeto y respondió todas mis preguntas. Voy a recomendar a Coastal Kia a mi familia y amigos.
from the first telephone call with steve kramer i knew we should go to dealership and talk. i might mention i did not have car fever. steve was couteous,professional,friendly,very informative as we have never bought a kia before. the finance officer tyler was nice and not pushey. the service manager was the same way steve and tylerwere. my best experience with a new car dealer ever. i look forward to a mutual good future with coastal kia. sincerly frances and colie dooley
Steve Kramer was great to work with. We also dealt with Michael Mascavage who was also a pleasure to deal with. We also meet with a rep from service dept. Everybody we meet there made us feel like we were important!
Steve Kramer gave me exceptional service! He and Mike worked patiently to locate exactly what I was wanting, and at a deal that I was satisfied with. They kept me updated by phone and text as they were working on what I asked for! This is the second vehicle that I have purchased, and hopefully they will still be at Coastal Kia if I need another one. Thank you so much for all your patience and determination to meet my desires! Go see Steve at Coastal Kia! You won't be disappointed!
Dogukan was professional and attentive. He answered all my questions and explained everything completely. The entire experience from beginning to end was a pleasure. I highly recommend this dealership and Dogukan Imir specifically.
Easy to work with when purchasing our Telluride. He was knowledgeable. Like the car, like the dealer, like the salesman. Hope you find the car you want.
Steve went out of his way to make sure I was happy with my purchase. Definitely ask for him. Will buy from them again for sure great dealership. Thank you Steve.
Steve Kramer made the process of buying my new car seamless. He was extremely accommodating to my schedule and helped me to make the best decision on my purchase. I will definitely recommend him and Coastal Kia to my friends and co-workers
Friendly helpful start your car on time .finish on time your car is clean and at the door. I have two cars from this dealership and it’s been the same for eight years now.
Customer service at this dealership was outstanding .. Thanks Steve for all of your help today, as long as my Daddy was happy so am I .
I was assisted by a Steve Kramer at Coastal Kia on the 23rd of April. I knew what I wanted for the most part, and I wasn't railroaded into doing something else or going for more expensive options. If I wanted to know something about the vehicle I was told promptly and my inquiries about pricing and promotions was met professionally and considered. Great service and I 100% will recommend Coastal Kia and Steve Kramer in particular to friends that need new vehicles!
I just purchased a 2020 KIA Sorento and my salesman Steve Kramer was courteous, answered all my texts and phone calls, and worked a deal that I was happy with!
My whole experience with costal kia was absolutely fantastic. This was my first new car purchase and costal made the whole process seamless. Steve Kramer was an absolute joy to work with. He reached out ahead of our scheduled meeting to get the process started which saved a ton of time. He also preped the vehicle I was looking at to get the test drive started before I arrived. Tyler desmarest in the finance department was super fun and made the boring paperwork part more fun. Overall my experience with costal kia was easy, fun, and quick. I would recommend Steve and Tyler to anyone who wanted to get a great vehicle at a great price.
stopped by thinking showroom closed. it was open and a beautiful blue 2020 forte was waiting for me. great service. Great experience. thank you very much
Coastal Kia had the best (and largest) selection of the new 2021 Kia Seltos. Because of the recent stay-at-home orders, this all had to be done online, and Steve made the experience so easy! He explained everything and answered all the questions I had. He and Mike (finance) bent over backwards to make sure they understood my needs and made it happen! Having the car delivered to me (I didn't even have to leave my house!) was the icing on the cake! Thanks to everyone at Coastal Kia!!
I did everything sight unseen and Steve made it seamless. Also got help from service and Ms. Peggy in the front office was so kind. It was a great experience all around.
Truly a great experience!!! Steve Kramer was professional, courteous and upfront. He listened to what I wanted and helped me stay in my budget. I would definitely recommend Coastal KIA & Steve Kramer!!!
Called on the Saturday before the dealership was going to have to close due to the virus. Steve made the buying process a pleasure. He knows his product and can answer all of your questions. A few hours wait and I drove off in my new car.
Very impressed with my Salesman I had a budget to stick with and he allowed me to accomplish this. While I was waiting to take a test drive, Peggy was very friendly and positive and what a great personality she invokes! I did not feel pressured as he presented all the facts of keeping an old vehicle versus purchasing a NEW vehicle with the assurance backed up by Coastal Kia.
Great experience buying a car from Coastal Kia Kelvin was wonderful. Took great care of us. Thanks to Steve for the wonderful experience. Have never bought a car without spending hrs at the dealership.. can't say enough about Coastal Kia
Purchased a Kia Stinger. Coastal Kia has set a new mark in my book for customer service and car buying experience ease! Everyone I came in contact with was friendly, helpful and knowledgeable, and best of all, no pressure! Absolutely awesome experience!
Steve Kramer was a great sales consultant. He was very helpful, friendly, & courteous. Excellent Service from all other employees. Overall good experience. Will tell friends.
Steve was knowledge about the product and what features were best for me. He worked with the finance to get the best price for not only my trade but my new Kia. I already have questions from family and friends on the process
We bought a Subaru from Coastal Kia off their wholesale lot for my 16 year old son. The sale went very smoothly. Everyone was upfront professional and courteous. They insisted on cleaning the car even after I offered to buy it as is. They delivered it and made sure it passed inspection at no additional cost to me. I would not hesitate to recommend Coastal Kia to anyone based on my experience. Steve Kramer was my salesman he was clear when answering questions and easy to talk to. It was a good experience for me and my 16 year old son. Tyler Desmarest facilitated our purchase he was clear and concise and very approachable.
Steve Kramer was very professional stayed and explained everything on the new car. He even paired blue tooth to our phones. I would recommend him to someone else.
Worked with Steve Kramer on a few vehicle options. Decided on new Kia Cadenza. Steve worked closely with me on ending my Genesis lease in best way possible. Very easy to work with.
Steve Kramer and Payton took great care of me and got me the deal I needed. I would recommend this dealership for your next purchase or lease. The finance team worked with the numbers as well.
Steve Kramer really worked with me to get me into the newest car I have ever owned. So excited about this new Soul. Thanks to Steve and the team at Coastal Kia. We bought a Forte about 6 months ago. Love this dealership! They work with you and stand behind their car.
Everyone there was professional and friendly no high pressure sales. They made sure that I understood each step and got exactly what I was looking for and the best deal.
Great dealership experience. The team has been very courteous, professional, and accommodating during my entire car buying process. I am super happy to have found this dealer and decided to use them for my purchase.
I’ve bought many vehicles through out my lifetime but this was one of the smoothest and easier negotiations. Friendly staff that was very helpful and answered all our questions.
I recently purchased a 2020 Kia Sorento from the dealership, the staff were courteous and very professional, I believe John Wallace was the dealer that sold me my vehicle, I am very impressed with the dealership and it's staff, would definitely recommend to other's.
John & Mike at Coastal Kia were wonderful to work with! John allowed us to test drive the vehicles we were interested in and actively helped us make our decision with the 2020 Sportage. He was patient with us during the decision making process & we left feeling happy & like we got a great deal. We would recommend Coastal Kia to everyone!
Very interested in customer satisfaction and meeting customer needs. Willing to go the extra mile to insure the car buying experience is a pleasant one.
Absolutely wonderful experience! John provided amazing service. He listened to our needs and helped make it happen. This was our second purchase from Coastal and we highly recommended.
Everyone was polite, helpful, courteous and friendly. Made me feel at home. John Wallace was great to work with. He took the time to listen to me and worked hard to meet my needs.
Great folks to work with. Very patient with me on trying to decide on a vehicle. This is the third vehicle I have purchased from this dealership.
John was very nice and polite. Explained every move into getting this deal done. Very thoughtful on the distance and mask wearing Thank to every one.
John was excellent and very attentive. He asked lots of questions to ensure that I got the right vehicle for me. I felt like he was working for me. Overall a great experience, the perfect car, and an amazing deal.
This dealership was very helpful and everyone was so kind. John Wallace was especially awesome he goes above and beyond for his customers very pleased.
John is exceptional. My experience was good overall. Made me feel heard and appreciated. Would definitely recommend him to anyone who is buying a car.
John was very helpful, courteous and transparent about the purchasing process. First time buyer and I felt very well taken care of. I cannot suggest this dealership enough!
John was excellent with us and made the car buying experience very easy!! We are very happy with our purchase and John was outstanding with his customer service! I would definitely recommend my friends and family using John at Coastal Kia!!
We bought a sportage about 2 months ago and are extremely happy with the service we received. John helped us for hours with test driving different cars to discussing cost. John was presentable, helpful and went above and beyond. Thank you for all your time! Tyler helped us close the deal and he is always very helpful, efficient and thorough. Thank you for all your help!
Truly exceptional service! Smooth, easy process. Knowledgeable staff coupled with a 5 star feeling would make me buy another vehicle any day! Thank you John and Tyler!
Exceptional experience, smooth and knowledgeable staff, and some fantastic cars. We are definitely going to be suggesting Coastal Kia to everyone we know! Thank you, John, Mike and everyone!
John was well groomed and professional in his approach. He knew the details of my model (Soul) and allowed me an expanded test drive for me to assess performance, since I came in looking for a turbo. His low-key but confident manner was well appreciated. He even came to my house the next morning to retrieve the Title and spare key on my trade-in vehicle! I appreciated that he was a service veteran and would recommend him to anyone looking to purchase a Kia.
We contacted Coastal KIA about the need to purchase a used vehicle to drive as soon as possible. We had purchased our previous vehicle at the dealership. Even though we made contact late in the day Mike Mascavage encouraged us to come into the dealership and said he would be glad to work with us to get us into a vehicle that day. When we got to the dealership we were introduced to our salesman John Wallace. John was extremely helpful, friendly and knowledgeable.. He provided great customer service during the entire process. Mike and John were a great team and they provided us with a great dealership experience. We would recommend Coastal Kia and John and Mike with confidence to any of our friends and family.
Second car we bought here. Great experience as always. Jon went above and beyond. He was very helpful explaining features and helping with our car needs!!
Kia has been the best cars we have purchased we had three of them and this is from fifty years of driving thanks for a great product
Staff worked very hard to make thing work out for me. John and Uber are very good at helping out for the bottom line. Michael was very helpful .
This is my second purchase from Coastal Kia. Have used the service department for the past 3 years. Sales teams have always been friendly, knowledgeable, and professional. Even during the current COVID19 situation, I was treated professionally and safely. Never any undue pressure to purchase. Jason Stone whom I dealt with for my transaction was straight forward with financial options on both my trade and new purchase. Didn't have to spend hours in negotiations. Final paper work with the finance manager was also professional and easy. Kia, presently has good purchasing options. Regardless if you purchase or not, you will be respected and treated fairly.
Jason and Michael were very friendly and professional. They answered any questions that we had about our new vehicle and our financing. We will always be a Kia owner
I liked dealing with the friendly staff.Everyone was very nice.They worked patiently on getting me into a new car with high gas milage
On October, 05, 2019, I purchased a 2019 Optima Ex from Coastal Kia. I did not have the car a week and malfunctions started to pop up on my dashboard screen repeatedly. The vehicle would immediately dial for help and read it was sending my location out or it would tell me to contact a Kia technician. I took pictures of these different screen alerts. I dropped my car off to Coastal Kia to have it looked at and they said they could not find anything wrong. They said the car is safe to drive. I picked up the car and drove it around for a few more weeks and the screen alerts started happening again plus the car was not idling properly. Dropped it off to Kia once again. Picked up the car and they told me again they could not find anything wrong electronically with the car. They did however find an idle problem and corrected it. They said it was safe to drive. Drove the car some more and the entire dash lit up malfunctioning and the automatic collision brakes deployed causing my car to abruptly to stop. This is without another car in sight of mine. Took pictures of the dashboard. Dropped the car off to Kia. This time they told me it was a bad clutch in the Alternator that was causing my car to do these things. They said the car is safe to drive. Picked up the car again. They informed me it was safe to drive. Drove the car and the collision brakes deployed again with nothing in sight of me once again. Dropped the car off to Kia again. After a long period of time they again told me they could not find anything wrong and that Kia said if they can not replicate the problem there is nothing they can do. They informed me the car was safe to drive. Picked the car up and drove it two miles and the brake system activated again, the entire dashboard lit up like a Christmas tree, notifying me everything was wrong. The screen lit up telling me I had multiple conditions going on with my vehicle, that I need to get it to a KIA dealership. I drove the vehicle right back to the dealership with all the lights engaged on the dashboard and the screen. They hooked the computer up to the car immediately and retrieved error codes. Coastal Kia has had my vehicle for over a month on and off to try and correct these dangerous problems. On Tuesday, April 28, 2020, they told me to come pick up the vehicle. I arrived at the dealership and asked to speak to Pat Koballa. Pat sent Peggy his assistant out to talk to me. Peggy listened to my concerns about my family's and my safety in driving this dangerous vehicle. Peggy suggested I should get out of the vehicle and in to a new one. She also said they would work to make this better for me. I was told by the salesman that he can get me into a 2020 Optima for the same payment I have now with nothing down. I told him that would be great, that I feel unsafe driving a vehicle that the brakes deploy when they feel like it. I test drove a 2020 SE Optima. When I came back to the Sales floor my payment would be $600 a month with an additional $1500 down. My payment now is $367 a month. I asked him about what he had told me about keeping my same payment. He said, " I said I might be able to get you in a 2020 for that payment". Then they sent a floor manager to talk to me who said this was not the dealers problem and that if I took an 84 month payment it almost comes to my current monthly payment. They refused to fix this problem without charging me any additional money. I walked out. I have owned 4 Kia's over the years with my last two purchased from Pat Koballa's Coastal Kia. In addition I have personally referred 5 people who purchased cars from Pat's dealership. My son wanted to buy a new Kia in the next two months. We will no longer buy a car from Coastal Kia nor will I ever refer my friends again. Pat Koballa you have lost a customer.
Super helpful. Friendly and accommodating. We were given a very good deal on our trade-in, which made the decision easy. Jason did an outstanding job.
Coastal kia is always awesome! I have bought 3 cars from them and always had a good experience. Jason Stone was my salesman and he was great.
Great job goes out to Jason Stone and Mike Mascavage! Willing to bend over backwards for us to get us what we wanted. Jason even came in to help us on his day off! One of the quickest and easiest car buying experiences we have ever had! Will highly reccomend!
Jason an Keliven were awesome to work with very nice people. I wanted the Telluride an they helped me get what I wanted and I am very thankful
I came in to explore getting a new vehicle. Already knew Kia was a good car to check out. Good safety ratings and warranties. The sales staff was efficient and friendly and courteous and listened to what I wanted in a vehicle. I like Jason Stone and believe he was honest with me and got me a good deal. Tyler was thorough and communicated the terms of my loan. Everyone was very personable and walked me through the process professionally and in a timely manner even when really busy. Happy with my purchase experience.
best experience in a car dealership! I have been recommending all of my friends to Jason and Wilmington Kia. Jason listened to what I wanted with a car, and made that happen!
Jason made my buying experience simple. This is my second Kia I have bought and I love the service I receive. I highly recommend Coastal Kia. Thanks!
Very courteous and professional. Every e who walked thru waiting area asked if they could help and offered refreshments. Prompt service and advice. Good experience.
This is the third Kia we have purchased from the dealership. We have been most satisfied with all of our experiences, not only in the purchase of them but in the follow up we have received from our salesperson and our Service Advisor, Sam.
Knowledgeable sales force. Quick in and out with no hassle. If they don't have it in stock, they'll have just what you want in 24 hours.
Coastal Kia is the best place to purchase a car! They work extremely hard to make sure that you are in the car you want. I recommended Coastal Kia to anyone who is looking to purchase a car. Best car buying experience i have ever had!
We love Coastal Kia! We’ve purchased 2 new cars through them. Their service is impeccable! They really help you find what it is you need in a car.
I had not had lunch and Mr. Stone actually fixed me a plate of fried chicken, brunswick stew & hush puppies. He was also helpful in offering 0% financing.,
Very professional and courteous. The waiting area was clean and well stocked, customer service reps were very attentive and kept us informed on the progress of our service.
Everything was made very easy. Dogukan was very kind and accommodating, and made I knew about the options I needed for the cars in inventory and how to purchase a car with the specific situation I was in. All of the staff were very kind. Also, he made sure I knew about the snacks, water, and the service schedule.
I really like Uber and Dogukan they were awesome through the whole services. I really like my brand new Sorento. He did everything in his power to make sure I got it
These guys made everything so easy. Really frendly team. Easy to work with. Clear and fair pricing. Great communication and service. And of course, awesome cars. Highly recommend!
Always easy to work with both service and sales. Kelvin and Dogukan are both top notch, worked with me to get the payment in my ballpark. Just great sales team
Great Tariq and dogukan was great the buying experience done professional and very interested in what I won't to buy it and I am very satisfied
The car buying experience was a pleasant one. Dogukan and Mike were polite and professional and worked to get the payment that I wanted. Dogukan also took time to ask about what I wanted and explained all the features of my new vehicle.
Professional and competent individuals Manage this facility. Pleasure to drive a new Telluride! This is an incredible vehicle!!! Thank you for all your help and answering all my questions.
Very helpful and professional. They worked with me and got me into a vehicle that I absolutely love. Great experience and total professionalism. Even took the time to show me all of the bells and whistles that come with the vehicle.
I was very pleased with the service. However, I was told vehicle had never been in an accident but I found shreds and nuggets of glass in the passenger floor of the car ? Would like to know where they came from.
Thanks to Kelvin and Mike (Financing) I was able to help my step daughter get a dependable used car. Thanks again for all your help
I walked in unsure of what I wanted, or could afford. I met with Kelvin, who was absolutely wonderful! He helped me choose a brand new vehicle, at an amazing price, while also making me feel like family. Thank you so much for going above and beyond! I am so fortunate and blessed to have had you as my salesmen! I also want to thank Sam as well, especially for helping me choose the right finance options while working with my situation, as well as explaining things in a way I could actually understand! You guys are the absolute best! I would refer those closest to me to become part of this family!
I always have had fast, honest, and friendly service for my 2015 KIA by the service department. Sam Weisman is great to deal with and I trust his recommendations for service. I will never buy a new car from Coastal KIA.
I've purchased my 2019 from costal, the process was super easy and simple (shocker) they were able to get me in a car in my price range! I have also have taken both my Kia's there for servicing!! A fantastic job all around when you deal with costal kia!!
Everyone there looked great. No bad language used. I felt at home in the dealership. I was never pressured into the car I didn't want.
Kelvin and the coastal Kia team were amazing and a dream to work with. I am so happy with my new 2021 Kia Soltis and I will be back next time for a new lease. I would recommend Coastal Kia to everyone :) Thank you Kelvin :)
My visit to Coastal Kia was a winning experience! My salesman went out of the way to make me feel like an honored guest! I would recommend Coastal Kia to my family and friends.
My experience with the dealership was AWESOME. Everyone displayed such kindness, professionalism and courtesy. At one point, I expressed doubt and was quickly reassured that all efforts would be made to put me in the vehicle of choice. . I could not have asked for a more rewarding experience.
Had a wonderful experience and their dedication to helping me. I actually had fun buying a car when I thought it would be a stressful experience, Love my new Kia and will go back to Coastal Kia for my next one!
The only complaint we have is how many times yall hit our credit report. I walked in with a prequalified letter from Capital One and I handed it to our sales person. He was great but when we gave him our information to "enter it in to your system" it immediately hit our credit report and I believe you hit my husbands report 7 times and mine 3. We were told by Capital One to hand you the letter we had with the pre-approval number on it and that is all we needed. Being very conscious of our report since we just purchased a house your practice destroyed our credit for up to 2 years by doing that many hard pulls. If we didn't love the truck we would have walked away. The sales guy said they wouldn't pull the credit but only from Capital One but that was incorrect. Going forward we will secure our financing before coming to your dealership if we purchase again and come in with a check.
Coastal Kia is best Car lot l ever visit so happy to be apart of the Coastal Kia Family look forward doing business again in December
Inquired about how to get out of my (then) current loan without going too much over budget. Coastal Kia made it possible and affordable with what limited budget I had to work with!
I just wanted to say thank you for all of the great service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went above and beyond to make the deal happen.
Everyone was so nice and just wanted me to be happy in the car I was buy. I really appreciate them for putting in so much effort to make sure I drove off in the car I wanted.
Excellent folks! We are very pleased with our experience at Coastal Kia when buying our new car. Everyone was courteous and very professional. I would definitely recommend them!
Kevin was very helpful and friendly. It was one of our best experiences buying a vehicle. Friendly service, quick handling of getting a price negotiated, and was delivered.
Nice knowledgeable people, willing to go the extra mile. The showroom was clean and professional. I had a good experience, Kevin was very accommodating and helpful.
My experience was first class at Coastal Kia, awesome!!! Pat Koballa and his staff are outstanding. I will recommend the dealership to all my friends and associates. I am very pleased with my new Niro!
My salesman,Kevin, was very helpful and knowledgeable. I would recommend him to anyone. He asked about my needs and delivered what I wanted. Kudos to Kevin and Kia.
Appraisal manager got my car key from service dept,. I needed to get home by noon!, sales refused to give me my key. All of a sudden Uber appeared did not introduce himself and showed me a piece of scrap paper w/ a car payment of $550. I can only afford $350. I asked again for my car key. Uber refused. I am so angry that i paid full sticker price, i will not buy again in three years from Coastal Kia.
We brought in our Sorento for service and ended up buying a new car. Sam in service was as usual very attentive. On the sales end, this was the 5th Kia we have purchased. The experience we had with Jake by far was the best we have had!
From the moment I pulled onto the lot, stepped out of my car, and asked do you have any Tellurides? Jake was helpful and positive. I was very impressed with his work ethic as well as the others at this dealership.
The team at Coastal Kia would like to welcome you to our dealership in Wilmington, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Full price may not include dealer installed accessories see dealer for details. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (844) 271-4027 or by visiting us at the dealership.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.
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† Based on 2020 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.
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